Hotel Text Messaging App Promises to Increase Hotel Room Sales
January 28, 2012
Bring your hotel new customers, facilitate your reservations staff in booking more rooms over the phone, and enhance your customer service
InstantRates™ (http://s.gnoss.us/InstantRates) is a hotel mobile app that enables travelers to get your hotel's available rooms and rates, all by sending a simple text message to a phone number.
When prospective guests text your designated keyword to your InstantRates™ phone number, the receive back text messages that tell them the day's prices and which rooms are available for booking at your hotel.
The hotel text messages that come back include the rates and available rooms. One effective feature of the app is that customers can send along their reservations department phone number within the text message, right inside the text messages. For most of today's smartphones, the phone number sent inside a text message is clickable; that is, the prospect can just press it and it will dial the number automatically.
"You can see how this very simple concept can easily increase a hotel's bookings," said Barbara Bryant, chief of operations for Gnosis Media Group, the company that created the hotel text app. "Using text message technology to benefit hoteliers is so simple, yet powerfully effective."
Currently there are three different packages to choose from. Each comes with virtually unlimited text messages:
"This app is definitely a game-changer for hospitality marketing," Bryant said. "With no marketing or publicity other than Facebook, one of our clients sees prospective customers texting to their InstantRates™ number daily."
InstantRates™ Plus sends a hotel text message to whomever clients choose, telling them the moment someone requests rates at their hotel. With the Plus plan, clients also receive the phone numbers of those who utilize the service.
"So, imagine the possibilities in a call center situation and for enhanced customer service or sales support," Bryant said.
The marketing potential of this hotel mobile application is significant. InstantRates™ can increase room revenues, improve phone support, and enhance customer experience.
To try a demo or for more information, visit http://s.gnoss.us/InstantRates
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Media Contact:
Tiffany Williams Jallow
Marketing/PR Manager
Gnosis Media Group
949.229.1092
tiffany.wjallow@gnosisarts.com
Bring your hotel new customers, facilitate your reservations staff in booking more rooms over the phone, and enhance your customer service
InstantRates™ (http://s.gnoss.us/InstantRates) is a hotel mobile app that enables travelers to get your hotel's available rooms and rates, all by sending a simple text message to a phone number.
When prospective guests text your designated keyword to your InstantRates™ phone number, the receive back text messages that tell them the day's prices and which rooms are available for booking at your hotel.Hotel and Text: A Powerful Combo
The hotel text messages that come back include the rates and available rooms. One effective feature of the app is that customers can send along their reservations department phone number within the text message, right inside the text messages. For most of today's smartphones, the phone number sent inside a text message is clickable; that is, the prospect can just press it and it will dial the number automatically.
"You can see how this very simple concept can easily increase a hotel's bookings," said Barbara Bryant, chief of operations for Gnosis Media Group, the company that created the hotel text app. "Using text message technology to benefit hoteliers is so simple, yet powerfully effective."
Currently there are three different packages to choose from. Each comes with virtually unlimited text messages:
- InstantRates™ Basic: Includes assigned phone number and text messages
- InstantRates™ Plus: Includes assigned phone number, text messages, plus a record of user phone numbers who utilize the Service
- InstantRates™ Deluxe: Includes assigned phone number, text messages, a record of user phone numbers who utilize the Service, plus the option to include promotional content within the text messages
"This app is definitely a game-changer for hospitality marketing," Bryant said. "With no marketing or publicity other than Facebook, one of our clients sees prospective customers texting to their InstantRates™ number daily."
InstantRates™ Plus sends a hotel text message to whomever clients choose, telling them the moment someone requests rates at their hotel. With the Plus plan, clients also receive the phone numbers of those who utilize the service.
"So, imagine the possibilities in a call center situation and for enhanced customer service or sales support," Bryant said.
The marketing potential of this hotel mobile application is significant. InstantRates™ can increase room revenues, improve phone support, and enhance customer experience.
To try a demo or for more information, visit http://s.gnoss.us/InstantRates
###
Media Contact:
Tiffany Williams Jallow
Marketing/PR Manager
Gnosis Media Group
949.229.1092
tiffany.wjallow@gnosisarts.com
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